COVID-19 POLICIES & PROCEDURES


Welcome to Hockley Valley Resort! While the province is in Stage 1, here’s a look at what you can expect during your stay:

  • Masks/face coverings must be worn in all public areas of the resort. Each guest will be screened upon check-in.
  • Our Team is committed to keeping the resort clean and disinfected and we’ve enhanced our efforts throughout the resort. We are sanitizing all public areas frequently and have a hand sanitization centre in the lobby for your use.
  • While indoor restaurant dining is not permitted, your package will include a boxed breakfast to be enjoyed in your room with a croissant ham sandwich, daily baked pastry, yogurt, fruit cup, cereal and milk and fruit juice.
  • Babbo patio is open for lunch and dinner for up to four people per table on a first-come, first-served basis. Tables will be spaced a minimum of 6’ apart and masks need to be worn when standing. Food service will also be available on our Skydeck.
  • Indoor dining remains closed. Room service is available for lunch and dinner. Place your order from by dialing ‘0’. All orders, including alcoholic beverages, must be placed between noon and 8pm. All orders will be delivered to your room door for you to take inside and enjoy.
  • Your guest room is your sanctuary during your stay with us. To minimize contact, no service staff will enter your room during your stay. Your room will not be refreshed, however, fresh towels and bed linens will be made available by contacting the front desk directly. Rooms will be sanitized with commercial foggers between guest visits.
  • The Hockley Valley Spa is open for RMT services and retail. Showers and change rooms remain closed.
  • Our outdoor pool is open. Capacity will be monitored and social distancing is required. For sunbathing, please visit our Skydeck, located to the right of the pool area.
  • The indoor pools, fitness centre and sauna remain closed.
  • Our golf course and Golf Café are open. Tee times can be booked at hockley.com.
  • The Activity Centre at Hockley Valley Resort is open. Register for activities and events or sign out lawn games and sporting equipment during hours of operation. Visit in person or register by phone at extension 333 within the resort or by calling 519-942-0951 from an outside line. Please note that our indoor facility is closed until Ontario reaches stage 3.
  • Adamo Estate Winery is open for patio dining, retail service and curbside pickup. Please visit adamoestate.com for hours of operation and purchasing wines online.
  • We ask that you don’t enter the elevator with anyone else other than your family or guest and that you respect the 2 metre distancing rule at all times for your safety and that of our staff and other guests.

We appreciate your business. If there is anything we can do to make your stay more comfortable, please do let us know. We hope that you enjoy your stay!